Zebra GC420d Guia do Utilizador Página 1

User GuideZebra® GC420d™Desktop Thermal Printer

xP1052685-001 GC420d™ User Guide 5/23/2012Long Term Printer In-activity or Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Printer Memory Management and Related Status Reports88P1052685-001 GC420d™ User Guide 5/23/2012 Notes • _____________________________________________

xi5/23/2012 GC420d™ User Guide P1052685-001Troubleshooting Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

xiiP1052685-001 GC420d™ User Guide 5/23/2012 Notes • ________________________________________________________________________________________________

5/23/2012 GC420d™ User Guide P1052685-001 1IntroductionThis section describes what you get in your shipping box and provides an overview of printer fe

GC420d™ Thermal Printers2P1052685-001 GC420d™ User Guide 5/23/2012GC420d™ Thermal PrintersThe Zebra® GC420d™ model is the best value in a desktop ther

3What’s in the Box?5/23/2012 GC420d™ User Guide P1052685-001What’s in the Box?Save the carton and all packing materials in case you need to ship or st

What’s in the Box?4P1052685-001 GC420d™ User Guide 5/23/2012Your PrinterOpening the printerTo access the media compartment, you must open the printer.

5What’s in the Box?5/23/2012 GC420d™ User Guide P1052685-001Printer FeaturesLabel-Taken SensorPeel BarPlatenRollerDispenser Option BlackLineSensorGapS

What’s in the Box?6P1052685-001 GC420d™ User Guide 5/23/2012Operator Controls Power Switch Press up to turn ON or down to turn OFF the printer. Feed B

7What’s in the Box?5/23/2012 GC420d™ User Guide P1052685-001Status LightLocated on the top case next to the feed button, the status light functions as

iiP1052685-001 GC420d™ User Guide 5/23/2012

What’s in the Box?8P1052685-001 GC420d™ User Guide 5/23/2012Closing the printer1. Lower the top cover.2. Press down until the cover snaps closed.

5/23/2012 GC420d™ User Guide P1052685-001 2Getting StartedThis section describes how to set up your printer for the first time and use the most common

Attaching Power10P1052685-001 GC420d™ User Guide 5/23/2012Attaching Power1. Make sure the printer’s power switch is in the off position (down).2. Inse

11Loading Roll Media5/23/2012 GC420d™ User Guide P1052685-001Loading Roll MediaWhen you load media, you must place the roll onto the media hangers.You

Loading Roll Media12P1052685-001 GC420d™ User Guide 5/23/2012Placing the Roll in the Media Compartment1. Open the printer. Remember that you need to p

13Loading Roll Media5/23/2012 GC420d™ User Guide P1052685-0013. Pull the media roll holders open with your free hand and place the media roll on the r

Loading Roll Media14P1052685-001 GC420d™ User Guide 5/23/20124. Pull the media so that it extends out of the front of the printer. Thread the media un

15Printing a Test (Printer Configuration) Label5/23/2012 GC420d™ User Guide P1052685-001Printing a Test (Printer Configuration) LabelBefore you connec

Pre-install Windows® Printer Drivers16P1052685-001 GC420d™ User Guide 5/23/2012Pre-install Windows® Printer Drivers Zebra is changing the way you inst

17Pre-install Windows® Printer Drivers5/23/2012 GC420d™ User Guide P1052685-001Universal Serial Bus (USB) Device CommunicationsThe printer is a termin

iii5/23/2012 GC420d™ User Guide P1052685-001©2012 ZIH Corp. GC420,GC420d, ZBI, ZBI 2.0, ZBI-Developer, Uni-Ribbon, ZebraDesigner, ZebraNet, EPL, EPL2,

Connecting your Printer to a Computer18P1052685-001 GC420d™ User Guide 5/23/2012Connecting your Printer to a ComputerThe printer support a variety of

19Connecting your Printer to a Computer5/23/2012 GC420d™ User Guide P1052685-001USB Interface RequirementsUniversal Serial Bus (version 2.0 compliant)

Connecting your Printer to a Computer20P1052685-001 GC420d™ User Guide 5/23/2012Serial CommunicationsThe GK888 has a DCE serial communication port for

21Connecting your Printer to a Computer5/23/2012 GC420d™ User Guide P1052685-001EPL Y CommandUse the serial port setup (Y) command to change the commu

Connecting your Printer to a Computer22P1052685-001 GC420d™ User Guide 5/23/2012Parallel PortThe required cable must have a 25 pin “D” type (DB-25P) m

23After Your Printer is Connected5/23/2012 GC420d™ User Guide P1052685-001After Your Printer is ConnectedNow that you have basic communication to your

After Your Printer is Connected24P1052685-001 GC420d™ User Guide 5/23/2012 Notes • __________________________________________________________________

5/23/2012 GC420d™ User Guide P1052685-001 3Print OperationsThis section provides media and print handling, font and language support, and the setup of

Determining Printer Configuration26P1052685-001 GC420d™ User Guide 5/23/2012Determining Printer ConfigurationThe printer uses a ZPL printer configurat

27Modes of Printing5/23/2012 GC420d™ User Guide P1052685-001Modes of PrintingYou can operate this printer in many different modes and media configurat

ivP1052685-001 GC420d™ User Guide 5/23/2012FCC Compliance StatementThis device complies with Part 15 rules. Operation is subject to the following two

Print Media Types28P1052685-001 GC420d™ User Guide 5/23/2012Table 1 • Types of Media Roll and Fanfold MediaMedia Type How It Looks DescriptionNon-Cont

29Replacing Supplies5/23/2012 GC420d™ User Guide P1052685-001Determining Thermal Media TypesThermal transfer media requires ribbon for printing while

Adjusting the Print Quality30P1052685-001 GC420d™ User Guide 5/23/2012Adjusting the Print QualityPrint quality is influenced by the heat (density) set

31Media Sensing5/23/2012 GC420d™ User Guide P1052685-001Media SensingThe printer has automatic media sensing capability. The printer is designed to co

Printing on Fan-Fold Media32P1052685-001 GC420d™ User Guide 5/23/2012Printing on Fan-Fold MediaPrinting on fan-fold media requires you to adjust the m

33Printing on Fan-Fold Media5/23/2012 GC420d™ User Guide P1052685-0013. With a sample of your media, adjust the guides to the width of the media.The g

Printing with Externally Mounted Roll Media34P1052685-001 GC420d™ User Guide 5/23/2012Printing with Externally Mounted Roll MediaThe GC420 printer acc

35Fonts and Your Printer5/23/2012 GC420d™ User Guide P1052685-001Fonts and Your PrinterThe GC420 printer supports your language and font requirements

Fonts and Your Printer36P1052685-001 GC420d™ User Guide 5/23/2012Identifying Fonts in Your PrinterFonts and memory are shared by the programming langu

37Stand Alone Printing5/23/2012 GC420d™ User Guide P1052685-001Stand Alone PrintingYour printer can be configured to work without being attached to a

5/23/2012 GC420d™ User Guide P1052685-001 About This DocumentThis section provides you with contact information, document structure and organization,

Sending Files to the Printer38P1052685-001 GC420d™ User Guide 5/23/2012Sending Files to the PrinterGraphics, fonts and programming files can be sent t

5/23/2012 GC420d™ User Guide P1052685-001 4Printer OptionsThis section covers the common printer options and accessories with brief descriptions and h

Label Dispenser Option40P1052685-001 GC420d™ User Guide 5/23/2012Label Dispenser OptionThe factory installed label dispenser option allows you to prin

41Label Dispenser Option5/23/2012 GC420d™ User Guide P1052685-0012. Lift the liner over the top of the printer and open the dispenser door.3. Insert t

Label Dispenser Option42P1052685-001 GC420d™ User Guide 5/23/20124. Close the dispenser door. 5. Press the Feed button to advance the media.6. During

43Zebra® KDU — Printer Accessory5/23/2012 GC420d™ User Guide P1052685-001Zebra® KDU — Printer AccessoryThe KDU (keyboard display unit) is a small term

KDU Plus™ — Printer Accessory44P1052685-001 GC420d™ User Guide 5/23/2012KDU Plus™ — Printer AccessoryThe KDU Plus is a terminal device with memory for

45ZBI 2.0™ — Zebra Basic Interpreter5/23/2012 GC420d™ User Guide P1052685-001ZBI 2.0™ — Zebra Basic Interpreter Customize and enhance your printer wit

ZBI 2.0™ — Zebra Basic Interpreter46P1052685-001 GC420d™ User Guide 5/23/2012 Notes • _______________________________________________________________

5/23/2012 GC420d™ User Guide P1052685-001 5MaintenanceThis section provides routine cleaning and maintenance procedures.ContentsCleaning. . . . . . .

Who Should Use This DocumentviP1052685-001 GC420d™ User Guide 5/23/2012Who Should Use This DocumentThis User Guide is intended for use by any person w

Cleaning48P1052685-001 GC420d™ User Guide 5/23/2012CleaningWhen you clean the printer, use one of the following supplies that best suits your needs:Yo

49Cleaning5/23/2012 GC420d™ User Guide P1052685-001Cleaning the PrintheadAlways use a new cleaning pen on the printhead (an old pen carries contaminan

Cleaning50P1052685-001 GC420d™ User Guide 5/23/2012Media Path ConsiderationsUse a cleaning swab to remove debris, dust or crust that has built-up on t

51Cleaning5/23/2012 GC420d™ User Guide P1052685-001Sensor CleaningDust can accumulate on the media sensors. 1. Gently brush away dust; if necessary, u

Cleaning52P1052685-001 GC420d™ User Guide 5/23/2012Platen Cleaning and ReplacementThe standard platen (drive roller) normally does not require cleanin

53Cleaning5/23/2012 GC420d™ User Guide P1052685-0015. Install the platen in the printer. Discard the cleaning swabs after use - do not reuse.6. Make s

Replacing the Printhead54P1052685-001 GC420d™ User Guide 5/23/2012Replacing the PrintheadIf you need to replace the printhead, read the procedure and

55Replacing the Printhead5/23/2012 GC420d™ User Guide P1052685-0012. Grasp the print head spring and pull it to the left; then, slide it free of the l

Replacing the Printhead56P1052685-001 GC420d™ User Guide 5/23/2012Printhead Installation1. Route the print head cables under the latch shaft and plug

57Replacing the Printhead5/23/2012 GC420d™ User Guide P1052685-0013. Slip the left end of the printhead spring into the left side of the latch bracket

viiContacts5/23/2012 GC420d™ User Guide P1052685-001ContactsTechnical Support via the Internet is available 24 hours per day, 365 days per year.Web Si

Replacing the Printhead58P1052685-001 GC420d™ User Guide 5/23/2012 Notes • __________________________________________________________________________

5/23/2012 GC420d™ User Guide P1052685-001 6TroubleshootingThis section provides information about printer error reporting that you might need for prin

Status Light Descriptions60P1052685-001 GC420d™ User Guide 5/23/2012Status Light DescriptionsWhat the Status Light is Telling YouLED Status and Color

61Status Light Error Resolutions5/23/2012 GC420d™ User Guide P1052685-001Status Light Error ResolutionsThe following Status Error Light Resolution num

Status Light Error Resolutions62P1052685-001 GC420d™ User Guide 5/23/20126. The printer is paused.• Press the Feed button to resume printing.7. The p

63Print Quality Problems5/23/2012 GC420d™ User Guide P1052685-001Print Quality ProblemsNo print on the label.• The media may not be direct thermal med

Print Quality Problems64P1052685-001 GC420d™ User Guide 5/23/2012There are long tracks of missing print (blank vertical lines) on several labels.• The

65Print Quality Problems5/23/2012 GC420d™ User Guide P1052685-001A EPL label format was sent to, but not recognized by, the printer.• Is the printer i

Manual Calibration66P1052685-001 GC420d™ User Guide 5/23/2012Manual Calibration Manual calibration is recommended whenever you are using pre-printed m

67Troubleshooting Tests5/23/2012 GC420d™ User Guide P1052685-001Troubleshooting Tests Printing a Configuration Label To print out a listing of the pri

Document ConventionsviiiP1052685-001 GC420d™ User Guide 5/23/2012Document ConventionsThe following conventions are used throughout this document to co

Resetting the Factory Default Values68P1052685-001 GC420d™ User Guide 5/23/2012Resetting the Factory Default Values Sometimes, resetting the printer t

69Communications Diagnostics5/23/2012 GC420d™ User Guide P1052685-001The following example of a communications DUMP mode printed out. The printout dis

Feed Button Modes70P1052685-001 GC420d™ User Guide 5/23/2012Feed Button ModesPower Off ModesWith the printer power off, press and hold the Feed button

71Feed Button Modes5/23/2012 GC420d™ User Guide P1052685-001Power On ModesWith the printer power on and top cover closed, press and hold the Feed butt

Feed Button Modes72P1052685-001 GC420d™ User Guide 5/23/2012 Notes • ________________________________________________________________________________

5/23/2012 GC420d™ User Guide P1052685-001 AAppendix: Interface WiringThis section provides printer interface connection information.ContentsUniversal

Universal Serial Bus (USB) Interface74P1052685-001 GC420d™ User Guide 5/23/2012Universal Serial Bus (USB) InterfaceThe figure below displays the cable

75Parallel Interface5/23/2012 GC420d™ User Guide P1052685-001Parallel InterfaceThe printer’s parallel interface uses the IEEE 1284-A to 1284-B paralle

Serial Port Interface76P1052685-001 GC420d™ User Guide 5/23/2012Serial Port InterfaceThe maximum current available through the serial and/or parallel

5/23/2012 GC420d™ User Guide P1052685-001 BAppendix: DimensionsThis section provides external printer dimensions.ContentsExternal GK Printer Dimension

5/23/2012 GC420d™ User Guide P1052685-001 Contents • About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

External GK Printer Dimensions78P1052685-001 GC420d™ User Guide 5/23/2012External GK Printer DimensionsAll dimensions are in inches

79External GK Printer Dimensions5/23/2012 GC420d™ User Guide P1052685-001Label Dispenser Option

External GK Printer Dimensions80P1052685-001 GC420d™ User Guide 5/23/2012 Notes • ___________________________________________________________________

5/23/2012 GC420d™ User Guide P1052685-001 CAppendix: ZPLConfigurationThis section provides a basic overview of managing printer configuration, the Con

Managing Printer Configuration with ZPL Programming82P1052685-001 GC420d™ User Guide 5/23/2012Managing Printer Configuration with ZPL ProgrammingThe p

83ZPL Configuration Status to Command Cross-reference5/23/2012 GC420d™ User Guide P1052685-001ZPL Configuration Status to Command Cross-referenceThe P

ZPL Configuration Status to Command Cross-reference84P1052685-001 GC420d™ User Guide 5/23/2012Table 2 • ZPL Commands and Configuration Receipt Callout

85ZPL Configuration Status to Command Cross-reference5/23/2012 GC420d™ User Guide P1052685-001The configuration settings listed here resume after the

Printer Memory Management and Related Status Reports86P1052685-001 GC420d™ User Guide 5/23/2012Printer Memory Management and Related Status ReportsTo

87Printer Memory Management and Related Status Reports5/23/2012 GC420d™ User Guide P1052685-001Table 4 • Object Management and Status Report CommandsC