®For the Zebra 400™ and 600™ PrintersSSCustomer order # 44885LManufacturer part # 44885LB Rev. 2User’sGuide1
Site RequirementsCAUTION: To insure that the printer has proper ventilation and cooling,do not place any padding or cushioning material under the unit
This printer(Figure 2)operates inPeel-Off mode.In Peel-Off,backing materialis peeled awayfrom the label asit is printed.After this label isremoved fro
4 S400 & S600 User’s Guide12131415123456789Media Access CoverRibbon Take-up SpindleRibbon Supply SpindleMedia Supply HangerMedia Supply GuideMedia
Getting Ready to PrintAC Power CableThe AC power cable has a three-prong female connector on one end (seeFigure 5). This connector must be plugged int
6 S400 & S600 User’s GuideAC Power CableConnectionPowerOn/OffSwitchFuseRS-232(Serial)InterfaceParallelInterfaceFigure 614
Loading the MediaMedia widths and thicknesses vary between applications. To maintain printquality from one application to another, refer to “Print Qua
4. Adjust the media supply guide and the media guide against the outeredge of the media. These guides must not cause pressure or excessivedrag on the
Peel-Off Mode (Optional)Refer to Figure 9 and follow the procedure below.1. Slide the media supply guide (a), media guide (b), and the outer edgeguide
8. To hold the media against the spindle, place the hold down hook overthe backing and insert both ends into the small slots in the round plate atthe
Cutter Mode (Optional)To insure proper media loading, follow the directions for the Tear-OffMode with the exception that the end of the media must be
Proprietary StatementProduct ImprovementsFCC Compliance StatementCanadian DOC Compliance StatementLiability DisclaimerNo Liability for Consequential D
Loading the RibbonBefore you load the ribbon, make sure the ribbon supply spindle is adjustedproperly.Ribbon Supply Spindle: Normal PositionIn the nor
Ribbon Loading InstructionsNOTES:Zebra recommends the use of ribbon that is wider than the media. Thesmooth backing of the ribbon protects the printhe
Ribbon RemovalRefer to Figure 12.When it’s time to change the ribbon, cut the ribbon where it is stretchedbetween the upper ribbon guide arm and the t
Adjusting the Media SensorThis adjustment aligns the position of the light sensor with the notch oredge of the label, so the printer can determine the
Auto CalibrationThis procedure occurs whenever the printer is turned on or the printhead isopened and closed. During this procedure, the printer autom
If the button is pressed, thelabel format that is currentlyprinting is canceled.If pressed when no label formatis printing, then the next formatto be
AC Power ON/OFF SwitchThis switch is located on the left side of the printer near the AC power cordand fuse (see Figure 6). The AC power switch should
For pinout information, as well as information on how to interconnect toeither a DTE or DCE device, refer to the Appendix.Parallel Interface Requireme
length, no parity, 1 stop bit, and XON/XOFF), press and hold the PAUSE,FEED, and MODE buttons while turning on the printer, then release thebuttons wh
Routine Care and AdjustmentsCleaningCAUTION: Use only the cleaning agents indicated below. ZebraTechnologies Corporation will not be responsible for a
I have determined that the Zebra printers identified as theStripe Series400 and 600SSmanufactured by:Zebra Technologies Corporation333 Corporate Woods
22 S400 & S600 User’s GuidejcedablfghikFigure 1530
Cleaning the ExteriorThe exterior surfaces of the printer may be cleaned with a lint-free cloth.Do not use harsh or abrasive cleaning agents or solven
2. Open the printhead (a) by moving the head open lever (b) to the openposition.3. Remove the media and ribbon (if present).4. With a swab, wipe the p
S400 & S600 User’s Guide 25baFigure 17abFigure 1833
26 S400 & S600 User’s GuideabFigure 19aacbFigure 2034
II. Disassembling the cutter module.1.See Figure 20. Hold the cutter module as illustrated. Put your thumbs on thetwo wire spring loops (a) and your i
28 S400 & S600 User’s GuideaaaabbcbCUTTERSIDE PANELCUTTERSIDE PANELdFigure 21Figure 2236
V. Reinstalling the cutter module.1.See Figure 19. Position the cutter module above the cutter mounting posts (a).Press down on the cutter module unti
LubricationNo lubricating agents of any kind are required on this printer. Somecommercially available lubricants will damage the finish if used.AC Pow
Mechanical AdjustmentsThis printer has been designed with minimal operator adjustments required.Print Quality AdjustmentsWhen changing from one media/
The pressure applied by the toggle assembly may need to be increased orreduced when different thicknesses or widths of media are used in theprinter.NO
Media Rest Position AdjustmentThis procedure sets the end-of-label position relative to the Tear-Off plateor cutter. Adjust this if your label is not
Backing Rewind Power Roller Adjustment(PEEL-OFF OPTION REQUIRED)NOTE: This roller is only present on printers with the Peel-Off option.Zebra presets t
Figure 24 illustrates an improperly adjusted backing rewind powerroller (a). On the left side, the backing material (b) is not contacting thepower rol
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TroubleshootingIf the printer operates in an abnormal fashion, consult the troubleshootingtable below. The printer diagnostics following the troublesh
Symptom Diagnosis ActionPrinter stops, PAUSE LEDand PAPER/RIBBON LEDboth on.Media incorrectlyor not loaded.Load media correctly, then turn theprinter
Symptom Diagnosis ActionDATA LED is singleflashing.CANCEL buttonwas pressed anda format wasdeleted.No action required.PAUSE LED and DATALED alternatel
Symptom Diagnosis ActionTruncated print, noprint, or FEED buttonoperates incorrectlywhile usingnon-continuous media.Media or ribbonimproperlyloaded.Se
Symptom Diagnosis ActionChanges in parametersettings did not takeeffect.Parameters are setor savedincorrectly.Reload the factory defaults (see“FEED Ke
ContentsIntroductionUnpacking ...1Reporting Damage...1Site Requirements ...
In cutter mode, skewed,stuck, improperly cut orpartially cut labels.Cutter is dirty.Follow cutter cleaning procedure inRoutine Care and Adjustments.Cu
Printer Status SensorsThe printer contains several status sensors. These sensors alert the operatorto various conditions by either stopping the printi
44 S400 & S600 User’s GuideEdge Guide MarkTear-Off/Peel-OffPlateLabelAvailableSensorFigure 25RewindSpindle FullSensorFigure 2652
Manual CalibrationPerform a manual calibration whenever you are using pre-printedmedia, if the printer is in manual calibration mode, or when the prin
Resetting Printer ParametersResetting Factory DefaultsIf it is ever necessary to reset all of the factory default values, press andhold the FEED and P
Printer DiagnosticsPower-On Self TestA Power-On Self Test (POST) is performed automatically each time the printeris turned on. This test checks for pr
CANCEL Key Self TestThis self test prints the printer’s configuration parameters (for example,printing darkness, label length, and media type) that ar
PAUSE Key Self TestThis self test can be used to provide the test labels required when makingadjustments to the printer’s mechanical assemblies. See F
FEED Key Self TestThe results of this self test will be used to determine the best darknesssetting for a specific media/ribbon combination. Refer to F
MODE Key Self TestThis self test places the printer in a communications diagnostics mode. Inthis mode, the printer prints the ASCII characters and the
Printing a Test Label ...18Connecting the Printer and Computer ...18RS-232 Interface Requirements ...
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SpecificationsNOTE: Printer specifications are subject to change without notice.NOTE: Your printer may not have all of the options described in theses
Printing SpecificationsPrinting Specifications S400 Printer S600 PrinterResolution203 dots per inch (8 dots per mm)Dot size (square)0.005" (0.127
Media SpecificationsTotalmediawidthMinimum 0.75" 19 mmMaximum 4.5" 114 mmMaximum (cutter installed) 4.0" 102 mmLabellengthMinimumTear-O
Options4 MB flash expansion8 MB flash expansion*Peel-Off mode with backing-only rewind feature*Cutter with label catch trayScalable and bitmap smooth
Bar CodesStandard Printer FontsZebra fonts A, B, C, D, E, F, G, H, GS, 0 (S600)Zebra fonts A, B, C, D, E, F, G, H, GS, 0, P, Q, R, S, T, U, V (S400)CG
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AppendixRS-232 Connector Technical InformationNOTE: When XON/XOFF handshaking is selected, data flow is controlledby the ASCII control codes DC1 (XON)
60 S400 & S600 User’s Guide1(TD)(TD)(RD) (RD)(RTS) (RTS)(DSR) (DSR)(SG) (SG)(DTR) (DTR)DTE DTE12233445566778899Figure 31TRANSMIT DATA (TD)RECEIVE
Parallel Interface Technical InformationS400 & S600 User’s Guide 61Parallel Connector PinoutsPin. No. Description1nStrobe/Host Clk2-9Data Bits 1-8
Resetting Factory Defaults ...46Resetting Communications Parameters ...46Resetting Ribbon Parameters ...
Storage and ReshippingIf you are not placing the printer into operation immediately, repackage itusing the original packing materials. The printer may
Glossaryalphanumeric Indicating letters, numerals, and characters such as punctuationmarks.backfeed Backfeed is when the printer pulls the media and r
font A complete set of alphanumeric characters in one style of type. Example:Times, Helvetica.ips “inches-per-second” The speed at which the label or
ribbons also have a back coating that protects the printhead from damage.The ribbon transfers ink onto the media when heated by the printhead.ribbon w
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IndexAAC power cable ...5AC power fuse, replacing...30AdjustmentsBacking rewind power roller . . 34Label top position ...33Media rest
FFactory defaults, resetting ...46Fanfold media loading ...8FontsOptional ...57Standard...57Front panel buttonsCANCEL butto
Printer diagnosticsCANCEL key self test ...48FEED key self test ...50MODE key self test ...51PAUSE key self test ...49Power-on self test
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IntroductionCongratulations! You have just purchased a high-quality thermal labelprinter manufactured by the industry leader in quality, service, and
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