Zebra Stripe Guia do Utilizador

S4M™Midrange PrinterUser Guide

About This DocumentWho Should Use This Document1013290L-004 Rev. A S4M User Guide 6/15/09Who Should Use This DocumentThis User Guide is intended for u

TroubleshootingTroubleshooting Checklists10013290L-004 Rev. A S4M User Guide 6/15/09Troubleshooting ChecklistsIf an error condition exists with the pr

101TroubleshootingLCD Error Messages6/15/09 S4M User Guide 13290L-004 Rev. ALCD Error MessagesThe LCD displays messages when there is an error. See Ta

TroubleshootingLCD Error Messages10213290L-004 Rev. A S4M User Guide 6/15/09The RIBBON light is on; the ERROR light flashes. The ALERT light flashes.

103TroubleshootingLCD Error Messages6/15/09 S4M User Guide 13290L-004 Rev. AThe printer prints while the ALERT light flashes.Caution • An improperly c

TroubleshootingLCD Error Messages10413290L-004 Rev. A S4M User Guide 6/15/09The printer stops.Caution • The printhead may be hot enough to cause sever

105TroubleshootingMemory Errors6/15/09 S4M User Guide 13290L-004 Rev. AMemory ErrorsThe memory errors in Table 18 indicate that the printer does not h

TroubleshootingPrint Quality Problems10613290L-004 Rev. A S4M User Guide 6/15/09Print Quality ProblemsTable 19 identifies problems with print quality,

107TroubleshootingPrint Quality Problems6/15/09 S4M User Guide 13290L-004 Rev. AWrinkled ribbon Ribbon was fed through the ribbon system incorrectly.L

TroubleshootingPrint Quality Problems10813290L-004 Rev. A S4M User Guide 6/15/09Vertical drift in top-of-form positionThe printer is out of calibratio

109TroubleshootingCalibration Problems6/15/09 S4M User Guide 13290L-004 Rev. ACalibration ProblemsTable 20 identifies problems with calibration, the p

11About This DocumentContacts6/15/09 S4M User Guide 13290L-004 Rev. AContactsTechnical Support via the Internet is available 24 hours per day, 365 day

TroubleshootingCommunications Problems11013290L-004 Rev. A S4M User Guide 6/15/09Communications ProblemsTable 21 identifies problems with communicatio

111TroubleshootingRibbon Problems6/15/09 S4M User Guide 13290L-004 Rev. ARibbon ProblemsTable 22 identifies problems that may occur with ribbon, the p

TroubleshootingMiscellaneous Printer Problems11213290L-004 Rev. A S4M User Guide 6/15/09Miscellaneous Printer ProblemsTable 23 identifies miscellaneou

113TroubleshootingMiscellaneous Printer Problems6/15/09 S4M User Guide 13290L-004 Rev. ANon-continuous labels are being treated as continuous labels.T

TroubleshootingPrinter Diagnostics11413290L-004 Rev. A S4M User Guide 6/15/09Printer DiagnosticsSelf tests and other diagnostics provide specific info

115TroubleshootingPrinter Diagnostics6/15/09 S4M User Guide 13290L-004 Rev. ACANCEL Self TestThe CANCEL self test prints a configuration label (Figure

TroubleshootingPrinter Diagnostics11613290L-004 Rev. A S4M User Guide 6/15/09PAUSE Self TestThis self test can be used to provide the test labels requ

117TroubleshootingPrinter Diagnostics6/15/09 S4M User Guide 13290L-004 Rev. AFEED Self TestDifferent types of media may require different darkness set

TroubleshootingPrinter Diagnostics11813290L-004 Rev. A S4M User Guide 6/15/09Figure 26 • Bar Code Darkness ComparisonTable 24 • Judging Bar Code Quali

119TroubleshootingPrinter Diagnostics6/15/09 S4M User Guide 13290L-004 Rev. A5. Note the relative darkness value and the print speed printed on the be

About This DocumentDocument Conventions1213290L-004 Rev. A S4M User Guide 6/15/09Document ConventionsThe following conventions are used throughout thi

TroubleshootingPrinter Diagnostics12013290L-004 Rev. A S4M User Guide 6/15/09FEED and PAUSE Self TestPerforming this self test temporarily resets the

121TroubleshootingPrinter Diagnostics6/15/09 S4M User Guide 13290L-004 Rev. ACommunications Diagnostics TestThe communication diagnostics test is a tr

TroubleshootingPrinter Diagnostics12213290L-004 Rev. A S4M User Guide 6/15/09Sensor ProfileUse the sensor profile label to troubleshoot the following

123TroubleshootingPrinter Diagnostics6/15/09 S4M User Guide 13290L-004 Rev. AFigure 29 • Sensor Profile (Media Section)213 4

TroubleshootingPrinter Diagnostics12413290L-004 Rev. A S4M User Guide 6/15/09 Notes • _______________________________________________________________

6/15/09 S4M User Guide 13290L-004 Rev. A7SpecificationsThis section provides the features of and specifications for the printer.ContentsGeneral Specif

SpecificationsGeneral Specifications12613290L-004 Rev. A S4M User Guide 6/15/09General SpecificationsGeneral SpecificationsHeight 11.6 in. 295 mmWidth

127SpecificationsAgency Approvals6/15/09 S4M User Guide 13290L-004 Rev. AAgency ApprovalsAgency Approvals • IEC60950-1• EN55022: Class B• EN55024• EN6

SpecificationsPrinting Specifications12813290L-004 Rev. A S4M User Guide 6/15/09Printing SpecificationsPrinting SpecificationsPrint resolution 203 dot

129SpecificationsMedia Specifications6/15/09 S4M User Guide 13290L-004 Rev. AMedia SpecificationsMedia SpecificationsLabel length Minimum (Tear-Off) 0

13About This DocumentDocument Conventions6/15/09 S4M User Guide 13290L-004 Rev. AIllustration Callouts Callouts are used when an illustration contain

SpecificationsRibbon Specifications13013290L-004 Rev. A S4M User Guide 6/15/09Ribbon SpecificationsRibbon must be wound with the coated side out.Note

6/15/09 S4M User Guide 13290L-004 Rev. AAZPL II CommandsThis section provides the ZPL II commands that were added or changed for the S4M.Contents^KP D

ZPL II Commands^KP13213290L-004 Rev. A S4M User Guide 06/15/2009^KPDefine PasswordDescription The ^KP command is used to define the password that mu

6/15/09 S4M User Guide 13290L-004 Rev. AEnd User LicenseAgreementPlease read the terms of this “End User License Agreement” (the “Agreement”) carefull

End User License Agreement13413290L-004 Rev. A S4M User Guide 6/15/093. Documentation. If the Software contains documentation which is provided only

135End User License Agreement6/15/09 S4M User Guide 13290L-004 Rev. A10. Export Restrictions. You agree that you will not export or re-export the Sof

End User License Agreement13613290L-004 Rev. A S4M User Guide 6/15/09IMPLIED WARRANTIES ARE NOT ALLOWED TO BE EXCLUDED IN THEIR ENTIRETY, THEY WILL BE

137End User License Agreement6/15/09 S4M User Guide 13290L-004 Rev. A16. Governing Law. To the maximum extent permitted by law, the laws of the State

End User License Agreement13813290L-004 Rev. A S4M User Guide 6/15/0922. QUESTIONS. Should you have any questions, or if you desire to contact Zebra

6/15/09 S4M User Guide 13290L-004 Rev. AGlossaryalphanumeric Indicating letters, numerals, and characters such as punctuation marks.backfeed When th

About This DocumentDocument Conventions1413290L-004 Rev. A S4M User Guide 6/15/09 Notes • ___________________________________________________________

Glossary14013290L-004 Rev. A S4M User Guide 6/15/09direct thermal A printing method in which the printhead presses directly against the media. Heatin

141Glossary6/15/09 S4M User Guide 13290L-004 Rev. Amedia sensor This sensor is located behind the printhead to detect the presence of media and, for

Glossary14213290L-004 Rev. A S4M User Guide 6/15/09void A space on which printing should have occurred, but did not due to an error condition such as

6/15/09 S4M User Guide 13290L-004 Rev. AIndexAactive control panel buttons, 18adhesive test for ribbon coating, 35adjustmentslabel left side, 73label

Index14413290L-004 Rev. A S4M User Guide 6/15/09communications diagnostics testoverview, 121selecting hex dump mode, 81communications problems, 110com

145Index6/15/09 S4M User Guide 13290L-004 Rev. AHhandshaking protocol, 80HEAD COLD messagecycling with other messages, 102displayed alone, 103displayi

Index14613290L-004 Rev. A S4M User Guide 6/15/09Pparallel portcharacteristics of parallel connection, 27connection and configuration, 28setting parall

147Index6/15/09 S4M User Guide 13290L-004 Rev. ASsales, 11saving changes to parameters, 64scratch testmedia type, 34ribbon coated side, 35self tests,

Index14813290L-004 Rev. A S4M User Guide 6/15/09Wweb media described, 32wired print servercharacteristics, 27internal wired connection and configurati

6/15/09 S4M User Guide 13290L-004 Rev. A1IntroductionThis section shows the operational controls and location of major components used when loading me

Zebra Technologies International, LLC 333 Corporate Woods ParkwayVernon Hills, Illinois 60061.3109 U.S.AT: +1 847 793 2600Toll-free +1 800 423 0422F:

IntroductionExternal View1613290L-004 Rev. A S4M User Guide 6/15/09External ViewFigure 2 shows the outside of the printer.Figure 2 • Exterior of Print

17IntroductionControl Panel6/15/09 S4M User Guide 13290L-004 Rev. AControl PanelAll controls and indicators for the printer are located on the control

IntroductionControl Panel1813290L-004 Rev. A S4M User Guide 6/15/09Control Panel LCDThe control panel LCD functions differently in different printer m

19IntroductionControl Panel6/15/09 S4M User Guide 13290L-004 Rev. ATable 1 • Control Panel ButtonsButtonAppearanceFunction/DescriptionMENUEnters and e

© 2009 ZIH Corp. The copyrights in this manual and the software and/or firmware in the printer described therein are owned by ZIH Corp. Unauthorized

IntroductionControl Panel2013290L-004 Rev. A S4M User Guide 6/15/09Control Panel LightsTable 2 describes lights on the control panel that indicate dif

21IntroductionPrinter Media Compartment6/15/09 S4M User Guide 13290L-004 Rev. APrinter Media CompartmentFigure 5 shows a simplified view of the media

IntroductionPrinter Language Modes2213290L-004 Rev. A S4M User Guide 6/15/09Printer Language ModesDepending on how your printer was ordered, it came f

6/15/09 S4M User Guide 13290L-004 Rev. A2Printer SetupThis section provides the tasks that you must complete and the issues that you must consider bef

Printer SetupBefore You Begin2413290L-004 Rev. A S4M User Guide 6/15/09Before You BeginReview this checklist, and resolve any issues before you set up

25Printer SetupHandling the Printer6/15/09 S4M User Guide 13290L-004 Rev. AHandling the PrinterThis section describes how to handle your printer.Unpac

Printer SetupSelect a Site for the Printer2613290L-004 Rev. A S4M User Guide 6/15/09Select a Site for the PrinterConsider the following when selecting

27Printer SetupSelect a Data Communication Interface6/15/09 S4M User Guide 13290L-004 Rev. ASelect a Data Communication InterfaceTable 5 provides basi

Printer SetupSelect a Data Communication Interface2813290L-004 Rev. A S4M User Guide 6/15/09Data Cables and Wireless CardsYou must supply all data cab

29Printer SetupSelect a Data Communication Interface6/15/09 S4M User Guide 13290L-004 Rev. AInternal wired Ethernet print serverRefer to the ZebraNet

3Declaration of Conformity6/15/09 S4M User Guide 13290L-004 Rev. ADeclaration of ConformityI have determined that the Zebra printers identified as the

Printer SetupConnect the Printer to a Power Source3013290L-004 Rev. A S4M User Guide 6/15/09Connect the Printer to a Power SourceThe AC power cord mus

31Printer SetupConnect the Printer to a Power Source6/15/09 S4M User Guide 13290L-004 Rev. APower Cord SpecificationsDepending on how your printer was

Printer SetupTypes of Media3213290L-004 Rev. A S4M User Guide 6/15/09Types of MediaYour printer can use various types of media:• Standard media—Most s

33Printer SetupTypes of Media6/15/09 S4M User Guide 13290L-004 Rev. ANon-Continuous Fanfold MediaFanfold media is folded in a zigzag pattern. Fanfold

Printer SetupRibbon Overview3413290L-004 Rev. A S4M User Guide 6/15/09Ribbon OverviewRibbon is a thin film that is coated on one side with wax, resin,

35Printer SetupRibbon Overview6/15/09 S4M User Guide 13290L-004 Rev. AAdhesive TestIf you have labels available, perform the adhesive test to determin

Printer SetupRibbon Overview3613290L-004 Rev. A S4M User Guide 6/15/09 Notes • ______________________________________________________________________

6/15/09 S4M User Guide 13290L-004 Rev. A3OperationsThis section provides the procedures for loading and calibrating the printer.Note • Complete the ta

OperationsPrint Modes and Printer Options3813290L-004 Rev. A S4M User Guide 6/15/09Print Modes and Printer OptionsThe printer can use different print

39OperationsPrint Modes and Printer Options6/15/09 S4M User Guide 13290L-004 Rev. AStart a Roll of MediaExposed media may become dirty when handled or

Compliance InformationCompliance Information413290L-004 Rev. A S4M User Guide 6/15/09Compliance InformationFCC Compliance StatementThis device complie

OperationsPrint Modes and Printer Options4013290L-004 Rev. A S4M User Guide 6/15/09Insert Media into the PrinterThis section shows how to insert roll

41OperationsPrint Modes and Printer Options6/15/09 S4M User Guide 13290L-004 Rev. AFanfold MediaTo insert fanfold media, complete these steps:1. Flip

OperationsLoad Media in Tear-Off Mode4213290L-004 Rev. A S4M User Guide 6/15/09Load Media in Tear-Off ModeFigure 9 shows roll and fanfold media loaded

43OperationsLoad Media in Tear-Off Mode6/15/09 S4M User Guide 13290L-004 Rev. A3. Press the printhead release latch to open the printhead assembly. Li

OperationsLoad Media in Tear-Off Mode4413290L-004 Rev. A S4M User Guide 6/15/096. Push the media to the back of the transmissive sensor (1). Slide in

45OperationsLoad Media in Peel-Off Mode6/15/09 S4M User Guide 13290L-004 Rev. ALoad Media in Peel-Off ModeThis section applies only if the Peel-Off op

OperationsLoad Media in Peel-Off Mode4613290L-004 Rev. A S4M User Guide 6/15/09To load media in Peel-Off mode, complete these steps:1. Press the print

47OperationsLoad Media in Peel-Off Mode6/15/09 S4M User Guide 13290L-004 Rev. A4. Feed the media under the dancer assembly (1), through the slot in th

OperationsLoad Media in Peel-Off Mode4813290L-004 Rev. A S4M User Guide 6/15/097. Remove the exposed labels so that only the liner remains. 8. Feed th

49OperationsLoad Media in Peel-Off Mode6/15/09 S4M User Guide 13290L-004 Rev. A10. Close the printhead assembly.11.12.Set the printer to Peel-Off mode

6/15/09 S4M User Guide 13290L-004 Rev. AContentsDeclaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

OperationsLoad Media in Cutter Mode5013290L-004 Rev. A S4M User Guide 6/15/09Load Media in Cutter ModeFigure 9 shows roll and fanfold media loaded in

51OperationsLoad Media in Cutter Mode6/15/09 S4M User Guide 13290L-004 Rev. A3. Press the printhead release latch to open the printhead assembly. Lift

OperationsLoad Media in Cutter Mode5213290L-004 Rev. A S4M User Guide 6/15/096. Push the media to the back of the transmissive sensor (1). Slide in th

53OperationsLoad Ribbon6/15/09 S4M User Guide 13290L-004 Rev. ALoad RibbonThe ribbon supply spindle in your printer is a dual-tension variety. Most ap

OperationsLoad Ribbon5413290L-004 Rev. A S4M User Guide 6/15/09To load ribbon, complete these steps:1. Set the ribbon supply spindle for normal or low

55OperationsLoad Ribbon6/15/09 S4M User Guide 13290L-004 Rev. A3. Orient the ribbon with the loose end unrolling clockwise.4. Place the roll of ribbon

OperationsLoad Ribbon5613290L-004 Rev. A S4M User Guide 6/15/096. Close the printhead assembly.7. Wind the ribbon clockwise onto the ribbon take-up sp

57OperationsLoad Ribbon6/15/09 S4M User Guide 13290L-004 Rev. ARemove Used RibbonRemove used ribbon from the ribbon take-up spindle each time you chan

OperationsCalibrate the Printer5813290L-004 Rev. A S4M User Guide 6/15/09Calibrate the PrinterThe printer can be set to calibrate automatically, or yo

59OperationsSelect or Adjust the Media Sensors6/15/09 S4M User Guide 13290L-004 Rev. ASelect or Adjust the Media SensorsThis printer uses two types of

Contents613290L-004 Rev. A S4M User Guide 6/15/092 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

OperationsSelect or Adjust the Media Sensors6013290L-004 Rev. A S4M User Guide 6/15/09Figure 15 • Adjusting the Reflective SensorTo adjust the reflect

61OperationsAdjust Printhead Pressure6/15/09 S4M User Guide 13290L-004 Rev. AAdjust Printhead PressureYou may need to adjust printhead pressure if pri

OperationsAdjust Printhead Pressure6213290L-004 Rev. A S4M User Guide 6/15/092. If necessary, adjust the pressure adjustment dials as follows:If the m

6/15/09 S4M User Guide 13290L-004 Rev. AContentsSetup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ConfigurationSetup Mode6413290L-004 Rev. A S4M User Guide 6/15/09Setup ModeAfter you have installed the media and ribbon and the Power-On Self Test (P

65ConfigurationSetup Mode6/15/09 S4M User Guide 13290L-004 Rev. ADiscard changes a. Press the up or down arrow to select NO.b. Press ENTER.The printer

ConfigurationPassword Protection of Parameters6613290L-004 Rev. A S4M User Guide 6/15/09Password Protection of ParametersThe printer has four levels o

67ConfigurationPassword Protection of Parameters6/15/09 S4M User Guide 13290L-004 Rev. ANote • When you enter a password at an ADVANCED SETUP prompt,

ConfigurationPrinting Configuration Labels6813290L-004 Rev. A S4M User Guide 6/15/09Printing Configuration LabelsAfter you load the media and ribbon (

69ConfigurationPrinting Configuration Labels6/15/09 S4M User Guide 13290L-004 Rev. A4. Select the type of label to print.To print a... Then...Printer

7Contents6/15/09 S4M User Guide 13290L-004 Rev. A4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ConfigurationPrinting Configuration Labels7013290L-004 Rev. A S4M User Guide 6/15/09Network configuration label a. Scroll to NETWORK.b. Press ENTER.A

71ConfigurationSelect a Display Language6/15/09 S4M User Guide 13290L-004 Rev. ASelect a Display LanguageThe LANGUAGE parameter is included in passwor

ConfigurationControl Panel Parameters7213290L-004 Rev. A S4M User Guide 6/15/09Control Panel ParametersUse the LCD on the control panel to adjust prin

73ConfigurationControl Panel Parameters6/15/09 S4M User Guide 13290L-004 Rev. ATEAR OFFAdjust Tear-Off PositionThis parameter establishes the position

ConfigurationControl Panel Parameters7413290L-004 Rev. A S4M User Guide 6/15/09MEDIA TYPESet Media TypeTells the printer which type of media you are u

75ConfigurationControl Panel Parameters6/15/09 S4M User Guide 13290L-004 Rev. APRINT SPEEDAdjust Print SpeedAdjusts the speed for printing a label (gi

ConfigurationControl Panel Parameters7613290L-004 Rev. A S4M User Guide 6/15/09CONTROL CODES(APL-D mode only)Set APL-D Control CodesAllows you to sele

77ConfigurationControl Panel Parameters6/15/09 S4M User Guide 13290L-004 Rev. APassword Level 3 ParametersTable 15 shows parameters in the order in wh

ConfigurationControl Panel Parameters7813290L-004 Rev. A S4M User Guide 6/15/09MODULE A(APL-D mode only)Set Module A Storage Device for APL-DThis para

79ConfigurationControl Panel Parameters6/15/09 S4M User Guide 13290L-004 Rev. ABAUDSet BaudThe baud setting of the printer must match the baud setting

Contents813290L-004 Rev. A S4M User Guide 6/15/097 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ConfigurationControl Panel Parameters8013290L-004 Rev. A S4M User Guide 6/15/09HOST HANDSHAKESet Host HandshakeThe handshake protocol of the printer m

81ConfigurationControl Panel Parameters6/15/09 S4M User Guide 13290L-004 Rev. ADELIM. CHAR(ZPL mode only)Set Delimiter CharacterThe delimiter characte

ConfigurationControl Panel Parameters8213290L-004 Rev. A S4M User Guide 6/15/09CHANGE RTC TIMESet RTC (Real-time clock) TimeIf RTC is installed, this

83ConfigurationControl Panel Parameters6/15/09 S4M User Guide 13290L-004 Rev. ARIBBONSet Ribbon UseNote • This parameter appears only for printers tha

ConfigurationControl Panel Parameters8413290L-004 Rev. A S4M User Guide 6/15/09SENSOR PROFILEPrint Sensor ProfileUse the sensor profile (Figure 19) to

85ConfigurationControl Panel Parameters6/15/09 S4M User Guide 13290L-004 Rev. AMEDIA/RIBBON CALIBRATE(Thermal Transfer only)MEDIA CALIBRATE(Direct The

ConfigurationControl Panel Parameters8613290L-004 Rev. A S4M User Guide 6/15/09LANGUAGESelect the Display LanguageThis parameter allows you to display

6/15/09 S4M User Guide 13290L-004 Rev. A5Routine MaintenanceThis section provides routine cleaning and maintenance procedures.ContentsReplacing Printe

Routine MaintenanceReplacing Printer Components8813290L-004 Rev. A S4M User Guide 6/15/09Replacing Printer ComponentsSome printer components, such as

89Routine MaintenanceCleaning Schedule and Procedures6/15/09 S4M User Guide 13290L-004 Rev. ACleaning Schedule and ProceduresSpecific cleaning procedu

6/15/09 S4M User Guide 13290L-004 Rev. AAbout This DocumentThis section provides you with contact information, document structure and organization, an

Routine MaintenanceCleaning Procedures9013290L-004 Rev. A S4M User Guide 6/15/09Clean the Printhead and Platen RollerYou can minimize printhead wear a

91Routine MaintenanceCleaning Procedures6/15/09 S4M User Guide 13290L-004 Rev. ATo clean the printhead and platen roller, complete these steps:1. Open

Routine MaintenanceCleaning Procedures9213290L-004 Rev. A S4M User Guide 6/15/095. Reload media and ribbon, and close the printhead assembly.Note • If

93Routine MaintenanceCleaning Procedures6/15/09 S4M User Guide 13290L-004 Rev. AClean the Media Compartment and SensorsTo clean the media compartment

Routine MaintenanceCleaning Procedures9413290L-004 Rev. A S4M User Guide 6/15/09Clean the Peel AssemblyThe peel assembly, which is part of the Peel-Of

95Routine MaintenanceCleaning Procedures6/15/09 S4M User Guide 13290L-004 Rev. A4. While manually rotating the pinch roller, clean it thoroughly with

Routine MaintenanceCleaning Procedures9613290L-004 Rev. A S4M User Guide 6/15/097.8.Close the media door. The printer is ready to operate.Caution • Us

97Routine MaintenanceCleaning Procedures6/15/09 S4M User Guide 13290L-004 Rev. AClean the Cutter ModuleIf the cutter is not cutting the labels cleanly

Routine MaintenanceCleaning Procedures9813290L-004 Rev. A S4M User Guide 6/15/094. See Figure 22. Using the swab from the Preventive Maintenance Kit (

6/15/09 S4M User Guide 13290L-004 Rev. A6TroubleshootingThis section provides information about errors that you might need to troubleshoot. Assorted d