Zebra GX430D Guia do Utilizador Página 1

User GuideZebra® GX420d™ / GX430d™Desktop Thermal Printer

x980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Long Term Printer In-activity or Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . .

TroubleshootingStatus Light Error Resolutions88980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/106. The printer is paused.• Press the Feed button

89TroubleshootingPrint Quality Problems8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CPrint Quality ProblemsNo print on the label.• The media ma

TroubleshootingPrint Quality Problems90980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10There are long tracks of missing print (blank vertical lin

91TroubleshootingPrint Quality Problems8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CA EPL label format was sent to, but not recognized by, the

TroubleshootingManual Calibration92980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Manual Calibration Manual calibration is recommended whenever

93TroubleshootingTroubleshooting Tests8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CTroubleshooting Tests Printing a Configuration Label To pri

TroubleshootingResetting the Factory Default Values94980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Resetting the Factory Default Values Sometim

95TroubleshootingCommunications Diagnostics8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CThe following example of a communications DUMP mode pr

TroubleshootingFeed Button Modes96980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Feed Button ModesPower Off ModesWith the printer power off, pre

97TroubleshootingFeed Button Modes8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CPower On ModesWith the printer power on and top cover closed, p

xi8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CNormal Operation Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

TroubleshootingFeed Button Modes98980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10 Notes • ______________________________________________________

8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CAAppendix: Interface WiringThis section provides printer interface connection information.Content

Universal Serial Bus (USB) Interface100980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Universal Serial Bus (USB) InterfaceThe figure below displ

101Parallel Interface8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CParallel InterfaceThe printer’s parallel interface uses the IEEE 1284-A to 1

Ethernet Interface102980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Ethernet InterfaceThis interface requires a UTP RJ45 Ethernet cable rated CA

103Serial Port Interface8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CSerial Port InterfaceThe maximum current available through the serial and

Serial Port Interface104980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Connecting the Printer to a DTE Device Connecting the Printer to a DCE De

8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CBAppendix: DimensionsThis section provides external printer dimensions.ContentsExternal GX Printe

External GX Printer Dimensions106980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10External GX Printer Dimensions7.136.112.848.538.008.530.534.0511

107External GX Printer Dimensions8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CLabel DispenserCutter7.136.112.969.0310.503.016.117.1310.02

xii980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10 Notes • _____________________________________________________________________________________

External GX Printer Dimensions108980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Wireless PrinterWireless Printer with Label DispenserWireless Pr

8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CCAppendix: ZPLConfigurationThis section provides a basic overview of managing printer configurati

Managing the ZPL Printer Configuration110980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Managing the ZPL Printer ConfigurationThe ZPL printer is

111ZPL Configuration Status to Command Cross-reference8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CZPL Configuration Status to Command Cross-r

ZPL Configuration Status to Command Cross-reference112980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Table 2 • ZPL Commands and Configuration Re

113ZPL Configuration Status to Command Cross-reference8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CThe configuration settings listed here resu

Printer Memory Management and Related Status Reports114980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Printer Memory Management and Related Stat

115Printer Memory Management and Related Status Reports8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CTable 4 • Object Management and Status Rep

Printer Memory Management and Related Status Reports116980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10 Notes • _________________________________

8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C1IntroductionThis section describes what you get in your shipping box and provides an overview of

IntroductionGX Series Thermal Printers2980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10GX Series Thermal PrintersThe Zebra® GX models are the Bes

3IntroductionGX Series Thermal Printers8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C• Asian Language support with printer configuration option

IntroductionWhat’s in the Box?4980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10What’s in the Box?Save the carton and all packing materials in cas

5IntroductionWhat’s in the Box?8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CYour PrinterOpening the printerTo access the media compartment, yo

IntroductionWhat’s in the Box?6980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Printer FeaturesSensorPeel BarPlatenRollerDispenser Option Black-L

7IntroductionWhat’s in the Box?8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CMoveable Blackline Sensor (Option)Media Cutter(Option)

ii980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10

IntroductionWhat’s in the Box?8980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Wireless Printer Display and Controls(Wi-Fi and Bluetooth Options)

9IntroductionWhat’s in the Box?8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. COperator Controls Power Switch Press up to turn ON or down to turn

IntroductionWhat’s in the Box?10980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Status LightLocated on the top case next to the feed button, the

11IntroductionWhat’s in the Box?8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CClosing the printer1.Lower the top cover.2.Press down until the c

IntroductionWhat’s in the Box?12980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10 Notes • ________________________________________________________

8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C2Getting StartedThis section describes how to set up your printer for the first time and use the

Getting StartedAttaching Power14980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Attaching Power1.Make sure the printer’s power switch is in the o

15Getting StartedLoading Roll Media8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CLoading Roll MediaWhen you load media, you must place the roll

Getting StartedLoading Roll Media16980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Placing the Roll in the Media Compartment1.Open the printer.

17Getting StartedLoading Roll Media8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C3.If your printer includes the moveable blackline sensor optio

iii8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C©2010 ZIH Corp. G-Series,GX420d, GX430d, ZBI, ZBI 2.0, ZBI-Developer, ZebraDesigner, Uni-Ribbo

Getting StartedLoading Roll Media18980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/104.Pull the media so that it extends out of the front of the pr

19Getting StartedPrinting a Test (Printer Configuration) Label8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CPrinting a Test (Printer Configurat

Getting StartedPre-install Windows® Printer Drivers20980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Pre-install Windows® Printer Drivers Zebra i

21Getting StartedPre-install Windows® Printer Drivers8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CSerial Port and Windows® operating systemsTh

Getting StartedConnecting your Printer to a Computer22980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Connecting your Printer to a ComputerThe Ze

23Getting StartedConnecting your Printer to a Computer8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CUSB Interface RequirementsUniversal Serial

Getting StartedConnecting your Printer to a Computer24980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Serial CommunicationsThe printer automatica

25Getting StartedConnecting your Printer to a Computer8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CEPL Y CommandUse the serial port setup (Y)

Getting StartedConnecting your Printer to a Computer26980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Parallel PortThe required cable must have a

27Getting StartedConnecting your Printer to a Computer8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CEthernet The printer requires UTP RJ45 Ethe

iv980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10FCC Compliance StatementThis device complies with Part 15 rules. Operation is subject to the fo

Getting StartedAfter Your Printer is Connected28980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10After Your Printer is ConnectedNow that you have

29Getting StartedAfter Your Printer is Connected8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CTest Print with a Copied ZPL Command File for Non

Getting StartedAfter Your Printer is Connected30980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10 Notes • ________________________________________

8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C3Print OperationsThis section provides media and print handling, font and language support, and t

Print OperationsDetermining Printer Configuration32980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Determining Printer ConfigurationThe G-Series™

33Print OperationsModes of Printing8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CModes of PrintingYou can operate this printer in many differen

Print OperationsPrint Media Types34980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Table 1 • Types of Media Roll and Fanfold MediaMedia Type How

35Print OperationsReplacing Supplies8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CDetermining Thermal Media TypesThermal transfer media require

Print OperationsAdjusting the Print Quality36980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Adjusting the Print QualityPrint quality is influenc

37Print OperationsMedia Sensing8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CMedia SensingThe G-Series™ printer has automatic media sensing cap

8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CAbout This DocumentThis section provides you with contact information, document structure and org

Print OperationsPrinting on Fan-Fold Media38980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Printing on Fan-Fold MediaPrinting on fan-fold media

39Print OperationsPrinting on Fan-Fold Media8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C3.Insert the media through the slot at the rear of th

Print OperationsPrinting with Externally Mounted Roll Media40980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Printing with Externally Mounted Rol

41Print OperationsFonts and Your Printer8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CFonts and Your PrinterThe G-Series™ printer supports your

Print OperationsFonts and Your Printer42980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Localizing the Printer with Code PagesThe G-Series™ print

43Print OperationsStand Alone Printing8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CStand Alone PrintingYour printer can be configured to work

Print OperationsSending Files to the Printer44980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Sending Files to the PrinterGraphics, fonts and pro

8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C4Printer OptionsThis section covers the common printer options and accessories with brief descrip

Printer OptionsLabel Dispenser Option46980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Label Dispenser OptionThe factory installed label dispense

47Printer OptionsLabel Dispenser Option8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C2.Lift the liner over the top of the printer and open the

About This DocumentWho Should Use This Documentvi980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Who Should Use This DocumentThis User Guide is i

Printer OptionsLabel Dispenser Option48980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/104.Close the dispenser door. 5.Press the Feed button to adv

49Printer OptionsMoveable Blackline Sensor Option8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CMoveable Blackline Sensor OptionThe factory inst

Printer OptionsMoveable Blackline Sensor Option50980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Adjusting the Moveable Sensor for Black Marks or

51Printer OptionsMoveable Blackline Sensor Option8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C2.Slide the moveable sensor from the center defa

Printer OptionsMoveable Blackline Sensor Option52980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Adjusting the Moveable Sensor for Web (Gap) Sens

53Printer OptionsCutter Option8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CCutter OptionThe printer supports a factory installed media cutter

Printer OptionsCutter Option54980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Loading Media with the Cutter Option1.Open the printer. Remember t

55Printer OptionsCutter Option8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C3.If your printer includes the moveable blackline sensor option, ve

Printer OptionsCutter Option56980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/104.Thread the media through the cutter’s inside slot so that it exte

57Printer OptionsZebraNet® 10/100 Internal (Wired) Print Server Option8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CZebraNet® 10/100 Internal (

viiAbout This DocumentContacts8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CContactsTechnical Support via the Internet is available 24 hours pe

Printer OptionsZebraNet® 10/100 Internal (Wired) Print Server Option58980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Printer Network Configurati

59Printer OptionsZebraNet® Internal Wireless Print Server Option8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CZebraNet® Internal Wireless Print

Printer OptionsZebraNet® Internal Wireless Print Server Option60980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Printer Network Configuration Sta

61Printer OptionsBluetooth Option8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CBluetooth OptionBluetooth is an optional factory installed (inte

Printer OptionsBluetooth Option62980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Preparing the Windows PC for Bluetooth communication.• Install a

63Printer OptionsBluetooth Option8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C5.From the new ‘Bluetooth Printer Port’ window, select your prin

Printer OptionsRTC and Full Flash Memory Option64980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10RTC and Full Flash Memory OptionPrinters with th

65Printer OptionsAsian Fonts - Printer Accessory8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CAsian Fonts - Printer AccessoryAsian font sets ar

Printer OptionsZebra® KDU — Printer Accessory66980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Zebra® KDU — Printer AccessoryThe Zebra KDU (keybo

67Printer OptionsKDU Plus™ — Printer Accessory8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CKDU Plus™ — Printer AccessoryThe KDU Plus is a term

About This DocumentDocument Conventionsviii980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Document ConventionsThe following conventions are used

Printer OptionsZBI 2.0™ — Zebra Basic Interpreter68980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10ZBI 2.0™ — Zebra Basic Interpreter Customize a

8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C5Control Panel OperationThis section describes the operation, navigation and parameters displayed

IntroductionLCD Display Overview70980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10LCD Display OverviewThe LCD display for G-Series printers with

71IntroductionNormal Operation Display8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CNormal Operation DisplayWhen the printer is On and Ready, t

IntroductionPrinter Settings72980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Printer SettingsThe user selectable and programmable Printer settin

73Introduction802.11 WLAN Settings8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C802.11 WLAN SettingsThe programmable 802.11 WLAN settings are s

IntroductionBluetooth Settings74980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10 Notes • _______________________________________________________

8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C6MaintenanceThis section provides routine cleaning and maintenance procedures. ContentsCleaning.

MaintenanceCleaning76980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10CleaningWhen you clean the printer, use one of the following supplies that b

77MaintenanceCleaning8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CCleaning the PrintheadAlways use a new cleaning pen on the printhead (an old

8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CContentsAbout This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

MaintenanceCleaning78980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Media Path ConsiderationsUse a cleaning swab to remove debris, dust or crust

79MaintenanceCleaning8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CSensor CleaningDust can accumulate on the media sensors. 1.Gently brush away

MaintenanceCleaning80980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Platen Cleaning and ReplacementThe standard platen (drive roller) normally d

81MaintenanceCleaning8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C6.Make sure the bearings are on the shaft of the platen.7.Align the platen w

MaintenanceReplacing the Printhead82980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Replacing the PrintheadIf you need to replace the printhead,

83MaintenanceReplacing the Printhead8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C2.Pull the printhead forward and pull it free of the top case

MaintenanceReplacing the Printhead84980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/102.Slide the printhead into the left side and jog it into the

8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. C7TroubleshootingThis section provides information about printer error reporting that you might ne

TroubleshootingStatus Light Descriptions86980611-001 Rev. C GX420d™ / GX430d™ User Guide 8/4/10Status Light DescriptionsWhat the Status Light is Telli

87TroubleshootingStatus Light Error Resolutions8/4/10 GX420d™ / GX430d™ User Guide 980611-001 Rev. CStatus Light Error ResolutionsThe following Status