User’s Manual No. 980412-001 Rev.A©2002 ZIH Corp.2746eThermal PrinterUser’s Manual
Step 2Attach InterfaceCableInstallation & Operation6 980412-001 Rev.ACHParallelInterfacePEELBATCHSerialInterfacePEELBATCHUSBInterface
Step 2Attach InterfaceCableStep 3Apply Power980412-001 Rev.A 7Installation & OperationOOI = OnPEELBATCHInternal ZebraNetPrintServer II(optional)Fo
Media LoadingStep 1Open the media access door.Step 2 Open the print head.Installation & Operation8 980412-001 Rev.A
Media LoadingStep 3Open the media guide.980412-001 Rev.A 9Installation & OperationSlide Media Guide toOutside Stop (1)Rotate Media Guideto Open (2
Before You LoadMedia in thePrinterYou must remove the outside length of media(that is, one, full revolution of labels and anyliner). When you remove t
Media LoadingStep 4Load the media roll.980412-001 Rev.A 11Installation & Operation
Media LoadingStep 5Thread the media through the media sensorand guide assembly and under the print head.Installation & Operation12 980412-001 Rev.
Media LoadingStep 6Slide the media to the inside of the printer.Place the media guide against the media.980412-001 Rev.A 13Installation & Operatio
Media LoadingStep 7Close the print head.Step 8 Remove excess media.Installation & Operation14 980412-001 Rev.A2"(50mm)4"(100mm)
Media LoadingStep 9Adjust the label pressure control knob to matchthe width of the media in use.Label Width Pressure ControlKnob Settings2"(50mm)
COPYRIGHT NOTICEThis document contains information proprietary to Zebra Technologies Corporation. This docu-ment and the information contained within
Media LoadingStep 11Press the Feed button once (with the power ap-plied and the power switch “ON”).Step 12 Set label detection parameters for media:•
Media LoadingStep 13This step is not normally required. Some of theexceptions are listed below. If the media has:•An irregular or non-square shape,•Mo
Using AutoSense AutoSense sets the sensitivity of thetransmissive sensor, measures and stores theform (label) and gap lengths. For more detailson medi
Label DispenseModeThe printer can dispense a single peeled labeland rewind the backing in the Dispense (Peel)mode. Removing the presented label willpr
Label DispenseMode - Step 4Push the bottom of the lower front cover with afirm, steady pressure to open liner peeler gate.The label dispenser’s peeler
Label DispenseMode - Step 6Attach the backing to the rewind tube with theclip.Step 7 Turn the rewind tube counter-clockwise toremove liner slack.Close
Label DispenseMode - Step 8Change the printer mode switch to “Peel”.Press the CANCEL button to initiate Label Dis-pense Mode to peel labels.Step 9 Wit
Label DispenseMode - Step 10Close the media access door.The media access door must be closed for thelabel taken sensor to detect labels for the labeld
Media Rewinding The rewinder allows the print and rewind ofpartial label rolls.Rewinder CapacityThe quantity of media re-rolled will vary due toenviro
Step 3 Open the liner peeler gate and print head.Step 4 Remove the rewind bracket and thumb screw.Step 5 Place the rewind bracket into the peel/tear b
Table of ContentsInstallation & Operation. . . . . . . . . . . . . . . . . . . 1-1Unpacking Your Printer . . . . . . . .
Step 6 Attach the rewind bracket to the printer with thethumb screw.Step 7 Pull media out the front of the printer. Removeexposed labels from liner, i
Step 9 Attach the liner to the rewind tube with the clip.Step 10 Turn the rewind tube counter-clockwise to re-move liner slack. Close the print head.S
Step 12 Press the FEED button to remove slack andwind one revolution of media around the re-wind tube.Close the media access door.Installation & O
Loading TransferRibbonRefer to the following instructions for installa-tion of the ribbon.Step 1 Insert an empty ribbon core on the ribbontake-up tube
Loading TransferRibbon- Step 3Thread the transfer ribbon under the print headassembly and counter-clockwise around theribbon core and take-up tube.Att
Loading TransferRibbon - Step 4Close the print head. Close the printer.Step 5 Configure the printer for thermal transfer print-ing via the printer sof
Installation & Operation32 980412-001 Rev.A
Appendix ATroubleshootingThis section addresses the most common issuesyou may face with operation, maintenance andconfiguration of the printer.Where t
Common Printing ProblemsTroubleshooting GuideProblem Solution or ReasonSTATUS indicator doesnot light GREEN whenpower switch is turnedto the ON (1) po
Problem Solution or ReasonStatus Indicator is RED1. Check for Out-of-Media condition or missinglabels in the middle of a roll.2. Check for Out-of-Ribb
General Cautions and WarningsThis page describes general safety and maintenance warnings and cautions for the printer andare referenced throughout the
Serial InterfaceCommunicationConfigurationThe printer’s serial port is configured with theY command for the printer. See the EPL2 pro-grammer's m
USB InterfaceCable WiringThe figure below displays the cable wiringrequired to use the printer's USB interface.For printer supported operating sy
Parallel InterfaceCable WiringThe figure below displays the cable wiringrequired to use the printer's Centronics parallelinterface.+5 volts at 30
PrinterConfigurationSettingsThe printer has flash (non-volatile) memory tostore printer configuration settings. The settingsare stored in flash memory
Media The two types of print media supported by the2746e printer are direct thermal and thermaltransfer. Direct thermal media is chemicallytreated to
Sensor Positioning The printer has a moveable sensor to detectinter label gaps, black lines or marks, and indexholes/notches on the media. For optimal
Gap and IndexHole SensingRangeThe sensor position is indicated by the green ar-row at the front of the label guide that is visiblewith the print head
Appendix BOperator MaintenanceCleaning YourPrinterThe printer’s media path allows for cleaningand clearing of media jams. The user can cleanthe print
Cleaning thePrint HeadAs you use your printer, the print head may be-come contaminated resulting in poor printquality. Whenever new labels are loaded
Extending PrintHead LifeThe print head is the most critical component inyour printer, and possibly the most delicate. It isa consumable item just like
1Installation & OperationUnpacking YourPrinterOpen the shipping carton and remove theprinter and its accessories.980412-001 Rev.A 1Installation &a
Print Head Care The main factors that contribute to reducedhead life are:•Touching the print head! Static electricitycan discharge and damage the prin
Appendix CUsing the Media CutterPrinters with the cutter option have a detach-able cutter with a motorized blade. The cutter isa self cleaning tag and
CutterSpecificationsThe cutter option is a field install able option,only. The printer covers must be opened to gainaccess to the main PCB to install
Mounting theCutterUse this procedure to attach and remove a pre-viously installed cutter on the printer. The oper-ator should reverse the procedure to
Step 3 With the media access door open, swing the la-bel taken sensor gate down (deactivates thesensor, as shown below). A screw releases andsecures t
Step 5 Pass the cutter’s cable through the large accesshole in the peeler gate.Attach the cutter cable to the printer’s cutterplug located under the p
Step 6 Place the cutter onto the peel/tear bar.Using the Media CutterC-6 980412-001 Rev.APlace Cutter onPeel / Tear BarMounted Cutter onPeel / Tear Ba
Step 7 Close the print head.Lock the cutter in place with the thumbscrew.Using the Media Cutter980412-001 Rev.A C-7Attach Cutterto PrinterClose thePri
Step 8 Close the media access door.Step 9 Change the printer mode switch to “Batch”.Press the CANCEL button to initiate batch labelprocessing for medi
Appendix DPrint OdometerThe 2746e printer includes a print odometer toassist with printer maintenance and scheduling.The print head, as a consumable i
Getting To KnowYour PrinterInstallation & Operation2 980412-001 Rev.AMedia AccessCover(Lift to Open)Lower Front Cover(Lift Up & Out to Open)La
ELP2 OdometerCommandsThe print odometer data is accessed and con-trolled via EPL2 Page Mode programmingcommands. The odometer commands are:•URH comman
oL Command - Print Head Life Reminder ControlDescription Use this command to customize the print headlife reminder report. See the URR command tocheck
oLn Command - Disable Print Head Life ReminderDescription Use this command to deactivate the print headlife reminder reporting.Syntax oLnParameters No
oLy Command - Enable Print Head Life ReminderDescription Use this command to activate the print head lifereminder reporting.Syntax oLyParameters NoneU
URH Command - Print Head History ReportDescription Use this command to print or report (via the se-rial or USB interface) a print head history reporto
URL Command - Read Print OdometersDescription Use this command to print or report (via the se-rial or USB interface) latest active print odome-ter dat
URR Command - Print Odometer Status ReportingDescription Use this command to print or report (via the se-rial or USB interface) the status and setting
Getting To KnowYour Printer980412-001 Rev.A 3Installation & OperationPrint HeadPlatenRollerPeel/TearBarLiner "Peeler"GateControlsMedia R
Controls &IndicatorsPower SwitchOFF0 = OffON1 = OnButton FunctionPAUSEPress Once - Halt batch printing.Press Second Time - Resume batchprinting op
Installation The following steps will guide you through theinstallation of the printer.Step 1Attach PowerSee Warnings - Page iv980412-001 Rev.A 5Insta
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