Zebra TLP2824 Plus Guia do Utilizador Página 1

User GuideZebra TLP 2824 Plus™Desktop Thermal Printer

x980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Modes of Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Universal Serial Bus (USB) Interface88980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Universal Serial Bus (USB) InterfaceThe figure below displays

89Parallel Interface3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AParallel InterfaceThe printer’s parallel interface uses the IEEE 1284-A to 1284

Ethernet Interface90980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Ethernet InterfaceThis interface requires a UTP RJ45 Ethernet cable rated CAT-5

91Serial Port Interface3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. ASerial Port InterfaceThe maximum current available through the serial and/or

Serial Port Interface92980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Connecting the Printer to a DTE Device Connecting the Printer to a DCE Devic

xi3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

xii980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09 Notes • ______________________________________________________________________________________

3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A1IntroductionThis section describes what you get in your shipping box and provides an overview of p

IntroductionTLP 2824 Plus™ Thermal Printers2980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09TLP 2824 Plus™ Thermal PrintersThe Zebra TLP 2824 Plus™

3IntroductionWhat’s in the Box?3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AWhat’s in the Box?Save the carton and all packing materials in case

IntroductionWhat’s in the Box?4980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Your PrinterOpening the printerTo access the media compartment, you

5IntroductionWhat’s in the Box?3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. APrinter FeaturesSensor Peel BarPlatenRollerPrintheadBlack-LineSensor

IntroductionWhat’s in the Box?6980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Media Cutter(Option)

7IntroductionWhat’s in the Box?3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AOperator Controls Power Switch Press the rear of the switch to turn

ii980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09©2009 ZIH Corp. The copyrights in this manual and the software and/or firmware in the label print

IntroductionWhat’s in the Box?8980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Feed Button • Tap the Feed button once to force the printer to feed

9IntroductionWhat’s in the Box?3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AClosing the printer1. To lower the top cover, first press the top co

IntroductionWhat’s in the Box?10980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Printer Storage and Prolonged Inactivity• If you are not placing th

3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A2Getting StartedThis section describes how to set up your printer for the first time and use the mo

Getting StartedAttaching Power12980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Attaching Power1. Make sure the printer’s power switch is in the OF

13Getting StartedLoading Roll Media3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. ALoading Roll MediaWhen you load media, you must place the roll o

Getting StartedLoading Roll Media14980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Placing the Roll in the Media Compartment1. Open the printer. R

15Getting StartedLoading Roll Media3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A3. Open the media guides wider than the media width. Turn the me

Getting StartedLoading Roll Media16980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/094. Open the media roll holders. Pull the media guides open with

17Getting StartedLoading Roll Media3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A5. Pull the media so that it extends out of the front of the pri

iii3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AFCC Compliance StatementThis device complies with Part 15 rules. Operation is subject to the fol

Getting StartedLoading Roll Media18980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/097. Adjust the media guides so that the both sides of the media a

19Getting StartedLoading Transfer Ribbon3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. ALoading Transfer RibbonTransfer ribbons come in several var

Getting StartedLoading Transfer Ribbon20980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/092. First slide the ribbon roll onto the right hand supply s

21Getting StartedLoading Transfer Ribbon3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A3. Place an empty ribbon core on printer’s take-up spindles

Getting StartedLoading Transfer Ribbon22980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/095. Rotate the thumb wheel on the left side of the ribbon fr

23Getting StartedPrinting a Test (Printer Configuration) Label3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. APrinting a Test (Printer Configuratio

Getting StartedConnecting the Printer to the Computer24980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Connecting the Printer to the ComputerThe Ze

25Getting StartedConnecting the Printer to the Computer3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AUSB Interface RequirementsUniversal Serial B

Getting StartedConnecting the Printer to the Computer26980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Serial CommunicationsThe required cable must

27Getting StartedConnecting the Printer to the Computer3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AEPL Y CommandUse the serial port setup (Y)

iv980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09 Notes • _______________________________________________________________________________________

Getting StartedConnecting the Printer to the Computer28980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Parallel PortThe required cable must have a

29Getting StartedConnecting the Printer to the Computer3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AEthernet The printer requires UTP RJ45 Ether

Getting StartedConnecting the Printer to the Computer30980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Installing Printer Drivers and Communicating

3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A3Print OperationsThis section provides media and print handling, font and language support, and the

Print OperationsDetermining Printer Configuration32980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Determining Printer ConfigurationThe 2824 Plus p

33Print OperationsModes of Printing3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AModes of PrintingYou can operate this printer in many different

Print OperationsPrint Media Types34980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Table 1 • Types of Media Roll and Fanfold MediaMedia Type How It

35Print OperationsReplacing Supplies3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. ADetermining Thermal Media TypesThermal transfer media requires

Print OperationsAdjusting the Print Width36980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Replacing a Partially Used Transfer RibbonTo remove used

37Print OperationsMedia Sensing3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AMedia SensingThe 2824 Plus printer has automatic media sensing capab

3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AAbout This DocumentThis section provides you with contact information, document structure and organ

Print OperationsRibbon Overview38980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Ribbon OverviewRibbon is a thin film that is coated on one side wi

39Print OperationsRibbon Overview3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. ARibbon Scratch TestPerform the ribbon scratch test when labels are

Print OperationsPrinting on Fan-Fold Media40980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Printing on Fan-Fold MediaPrinting on fan-fold media re

41Print OperationsPrinting with Externally Mounted Roll Media3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. APrinting with Externally Mounted Roll

Print OperationsFonts and Your Printer42980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Fonts and Your PrinterThe 2824 Plus printer supports your l

43Print OperationsFonts and Your Printer3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. ALocalizing the Printer with Code PagesThe 2824 Plus printer

Print OperationsStand Alone Printing44980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Stand Alone PrintingYour printer can be configured to work wi

3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A4Printer OptionsThis section covers the common printer options and accessories with brief descripti

Printer OptionsLabel Dispenser Option46980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Label Dispenser OptionThe factory installed label dispenser

47Printer OptionsLabel Dispenser Option3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A2. Lift the liner over the top of the printer and open the d

About This DocumentWho Should Use This Documentvi980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Who Should Use This DocumentThis User Guide is int

Printer OptionsLabel Dispenser Option48980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/094. Close the dispenser door.5. Press the Feed button to adva

49Printer OptionsCutter Option3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. ACutter OptionThe printer has a factory installed media cutter option

Printer OptionsCutter Option50980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Loading Media with the Cutter Option1. Open the printer. Remember th

51Printer OptionsCutter Option3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A3. Open the media guides wider than the media width. Turn the media g

Printer OptionsCutter Option52980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/095. Pull and thread the media through the cutter so that it extends ou

53Printer OptionsCutter Option3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A7. Adjust the media guides so that the both sides of the media are ju

Printer OptionsZebraNet® 10/100 Internal (Wired) Print Server Option54980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09ZebraNet® 10/100 Internal (Wi

55Printer OptionsZebraNet® 10/100 Internal (Wired) Print Server Option3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. APrinter Network Configuration

Printer OptionsRTC and Full Flash Memory Option56980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09RTC and Full Flash Memory OptionPrinters with the

57Printer OptionsAsian Fonts - Printer Accessory3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AAsian Fonts - Printer AccessoryAsian font sets are

viiAbout This DocumentContacts3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AContactsTechnical Support via the Internet is available 24 hours per

Printer OptionsKDU — Printer Accessory58980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09KDU — Printer AccessoryThe KDU (keyboard display unit) is a

59Printer OptionsKDU Plus — Printer Accessory3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AKDU Plus — Printer AccessoryThe KDU Plus is a terminal

Printer OptionsKDU Plus — Printer Accessory60980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09 Notes • ____________________________________________

3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A5MaintenanceThis section provides routine cleaning and maintenance procedures. ContentsCleaning . .

MaintenanceCleaning62980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09CleaningWhen you clean the printer, use one of the following supplies that bes

63MaintenanceCleaning3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. ACleaning the PrintheadAlways use a new cleaning pen on the printhead (an old p

MaintenanceCleaning64980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Media Path ConsiderationsUse a cleaning swab to remove debris or dust that has

65MaintenanceCleaning3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. ASensor CleaningDust can accumulate on the media sensors. 1. Gently brush away

MaintenanceCleaning66980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Platen Cleaning and ReplacementThe standard platen (drive roller) normally doe

67MaintenanceCleaning3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A3. Lift the platen out of the printer’s bottom frame.4. Clean the platen with

About This DocumentDocument Conventionsviii980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Document ConventionsThe following conventions are used t

MaintenanceReplacing the Printhead68980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Replacing the PrintheadIf you need to replace the printhead, re

69MaintenanceReplacing the Printhead3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A3. Use the spring to pry the printhead clip off the right side

MaintenanceReplacing the Printhead70980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/095. Use a #2 Phillips driver to remove the screw that holds the

71MaintenanceReplacing the Printhead3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A11. Clean the printhead. Use a new pen to wipe body oils (finge

MaintenanceReplacing the Printhead72980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09 Notes • _____________________________________________________

3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. A6TroubleshootingThis section provides information about printer error reporting that you might need

TroubleshootingStatus Light Descriptions74980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Status Light DescriptionsWhat the Status Light is Telling

75TroubleshootingStatus Light Error Resolutions3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AStatus Light Error Resolutions1. The printer is not

TroubleshootingStatus Light Error Resolutions76980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/095. The media is out.• Follow the instructions for L

77TroubleshootingPrint Quality Problems3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. APrint Quality ProblemsNo print on the label.• The media may

3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AContentsAbout This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

TroubleshootingPrint Quality Problems78980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09There are long tracks of missing print (blank vertical lines

79TroubleshootingPrint Quality Problems3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AA EPL label format was sent to, but not recognized by, the p

TroubleshootingManual Calibration80980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Manual Calibration Manual calibration is recommended whenever yo

81TroubleshootingTroubleshooting Tests3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. ATroubleshooting Tests Printing a Configuration Label To print

TroubleshootingResetting the Factory Default Values82980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Resetting the Factory Default Values Sometimes

83TroubleshootingCommunications Diagnostics3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AThe following example of a communications DUMP mode prin

TroubleshootingFeed Button Modes84980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Feed Button ModesPower Off Mode (Communications Diagnostics Mode)

85TroubleshootingFeed Button Modes3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. APower On ModesWith the printer power on and top cover closed, pre

TroubleshootingUsing the Printer’s Reset Button86980643-001 Rev. A TLP 2824 Plus™ User Guide 3/31/09Using the Printer’s Reset ButtonThe printer’s rese

3/31/09 TLP 2824 Plus™ User Guide 980643-001 Rev. AAAppendixThis section provides printer interface connection information.ContentsUniversal Serial Bu